Innovative Dealership Combines Environmental Stewardship and Customer Services
Fulfilling a vision to create a cutting-edge environmentally and customer- friendly facility, Tom Wood Subaru has opened a new dealership at 96th and Keystone in Indianapolis that has been recognized with a Leadership in Energy & Environmental Design (LEED) certification—the first of its kind in Indiana. LEED is a set of ratings for the design, construction, operation and maintenance of green buildings and communities to support environmental responsibility and efficient use of resources.
Tom Wood Subaru is also on track to become the first zero landfill dealership in Indiana, a distinction that encourages a shift from disposal-oriented processes to recycling, eliminating waste and reusing resources. This goal often sends less waste to a landfill than a single- family household.
These objectives have been achieved while building a facility two and a half times larger than the previous dealership, with a focus on customer experience. Two lounges, one designated as a “Quiet Lounge”, provide customers a large private area to complete work, read a book or simply relax. The service entrance can accommodate up to 24 cars and shelter customers from potentially unfavorable weather conditions.
“Although we had only been at our previous location for less than 10 years, we’ve experienced significant growth in both sales and service,” says General Manager Bart Schlosser. “Our customers relayed a need for a larger setting to enhance their convenience, and we combined our vision of environmental stewardship to meet this request with the new facility.”
The new dealership also fulfills a shared commitment with Subaru of America to be a leader in environmental initiatives. The Subaru Legacy and Subaru Outback are produced at the manufacturing plant in Lafayette, Indiana, a zero landfill facility and designated as a National Wildlife Federation Backyard Wildlife Habitat.